Culture
CULTURE
An introduction to HR
Managing dismissals, disciplinary and grievance procedures
The Equality Act 2010 – Understanding your obligations
Managing difficult conversations in the workplace
Effective people management and leadership
Managing performance: the good, the bad, and the ugly
Recruitment and onboarding
Managing sickness absence, disabilities and stress in the workplace
Managing banter & inappropriate behaviour in the workplace
Developing a coaching culture in the workplace
Implementing cultural change initiatives
Managing redundancies and restructures
TUPE
Employment status/IR35
Managing data subject access requests
The employment tribunal procedures and mock tribunal
Managing employee occupational health referrals
Understanding and managing restrictive covenants in employment
Duration: 1.5 hour or half-day format availableFormat: In-person or on-line deliveryNo prior legal knowledge required
Synopsis
This foundational training course provides a practical introduction to UK employment law, equipping participants with essential knowledge to manage workplace responsibilities legally and effectively. Aimed at new business owners, individuals with people management responsibilities, and HR personnel, the course covers key legal principles, rights, and obligations that govern the employment relationship—from recruitment to termination.
Participants will gain a clear understanding of:
The legal framework underpinning employment law
The difference between employee, worker, and self-employed status
Key employment rights (e.g., pay, holiday, working time, family-friendly rights)
Anti-discrimination laws and how to promote equality in the workplace
Handling grievances, disciplinary issues, and performance concerns legally
Contracts of employment and employment policies
Lawful recruitment and selection practices
Understanding unfair dismissal and redundancy procedures
Through real-world case studies and interactive discussions, this course offers practical insights to help reduce legal risk, foster fair practices, and support effective people management.
Who should attend:
Business owners looking to understand their legal obligations
Line managers and team leaders with people management responsibilities
HR professionals seeking a legal refresher or foundation-level knowledge
This comprehensive training course provides essential guidance on managing dismissals, disciplinary actions, and grievance procedures in accordance with UK employment law and best practice. Designed for new business owners, individuals with people management responsibilities, and HR personnel, the course ensures participants are equipped to handle sensitive workplace issues confidently, fairly, and legally.
The course covers:
Legal foundations: understanding the Employment Rights Act and ACAS Code of Practice
Types of dismissals: fair, unfair, wrongful, and constructive dismissal
Conducting lawful disciplinary procedures: investigation, hearings, and sanctions
Managing employee grievances: informal resolution and formal procedures
The importance of consistency, documentation, and procedural fairness
Minimising risk of tribunal claims through proper process and communication
Best practices in record-keeping and follow-up actions
Through practical exercises, real-world examples, and interactive discussion, attendees will learn how to approach employee relations issues with clarity and confidence while protecting both the individual and the organisation.Who should attend:
Business owners navigating employment law obligations
Line managers and supervisors responsible for team conduct and performance
HR professionals seeking to reinforce or update their knowledge
Duration: Half-day or full-day format availableFormat: Delivered online or in-personNo prior legal knowledge required
This essential training course provides a practical overview of the Equality Act 2010, equipping participants with the knowledge needed to promote equality, prevent discrimination, and meet legal responsibilities in the workplace. Designed for new business owners, people managers, and HR personnel, the course focuses on understanding the Act’s key provisions and applying them effectively in everyday workplace situations.
Participants will gain an understanding of:
The purpose and scope of the Equality Act 2010
Protected characteristics and types of unlawful discrimination
The duty to make reasonable adjustments
Harassment and victimisation in the workplace
Positive action and how it differs from positive discrimination
Inclusive recruitment and fair employment practices
Creating an equal, respectful, and inclusive working environment
Unconscious bias and its impact
The legal and reputational risks of non-compliance
Through case studies, discussion, and practical scenarios, the course helps attendees develop the skills to identify risks, challenge inappropriate behaviour, and build inclusive workplace cultures aligned with legal requirements and good practice.Who should attend:
Business owners needing to understand equality obligations
Managers and supervisors responsible for leading teams
HR professionals seeking a legal and practical refresher on equality law
This practical training course equips participants with the confidence and skills to manage difficult conversations in the workplace constructively and professionally. Whether addressing performance concerns, delivering challenging feedback, handling conflict, or discussing sensitive issues, this course is designed to support new business owners, people managers, and HR personnel in navigating these conversations with empathy, clarity, and control.
Participants will learn how to:
Prepare effectively for challenging conversations
Communicate with confidence, empathy, and professionalism
Recognise and manage emotional responses—both their own and others’
Stay focused on outcomes while preserving working relationships
Handle common workplace scenarios such as underperformance, conduct issues, or personal disclosures
Apply active listening and assertive communication techniques
Avoid common pitfalls that escalate tension or cause legal risk
The course includes practical tools, real-world examples, and role-play exercises (for the half day session) to build confidence in approaching difficult conversations calmly and constructively, ensuring alignment with organisational values and employment law.Who should attend:
New business owners developing leadership and people management skills
Line managers, supervisors, and team leaders
HR professionals supporting others in employee relations
Duration: Full-day training sessionFormat: Available in-person or onlineNo prior leadership training required
This dynamic training course provides essential knowledge and practical strategies for effective people management and leadership in the modern UK workplace. Designed for business owners, team leaders, line managers, and HR personnel, the course helps participants build the confidence and capability to lead teams, drive performance, and create a positive working environment.
Participants will explore:
The role and responsibilities of a people manager and leader
Key leadership styles and when to apply them
Setting clear expectations and managing performance
Motivating and developing individuals and teams
Giving constructive feedback and having effective one-to-ones
Building trust, credibility, and emotional intelligence as a leader
Managing conflict, change, and team dynamics
Aligning people management with organisational values and UK employment law
With a focus on real-life scenarios, interactive discussion, and practical tools, this course supports participants in becoming confident, compassionate, and capable leaders who can get the best from their teams.
Business owners building leadership skills
Managers, team leaders, and supervisors at all levels
HR professionals supporting leadership development
Duration: Half-day or full-day options availableFormat: In-person or virtual deliverySuitable for all levels of management experience
This practical and insightful course explores the full spectrum of performance management in the UK workplace—from recognising and nurturing high performers to addressing underperformance and managing difficult situations effectively. Designed for business owners, line managers, and HR personnel, the course provides the tools and confidence to handle all aspects of performance with fairness, consistency, and clarity.
Set clear objectives and expectations that align with business goals
Use regular feedback, appraisals, and one-to-ones to support continuous improvement
Recognise and reward strong performance to maintain motivation and engagement
Identify signs of underperformance early and respond appropriately
Handle performance conversations with confidence and empathy
Develop and implement performance improvement plans (PIPs)
Understand the legal and procedural considerations, including the link between performance and capability dismissals
Maintain documentation and follow a fair process to minimise risk
Using practical exercises, real-life case studies, and interactive discussions, this course equips attendees with a balanced and legally sound approach to performance management that supports both people and business outcomes.
Business owners seeking effective team leadership tools
Managers and supervisors responsible for team performance
HR professionals supporting line managers or refining internal processes
Duration: Half-day or full-day, with optional extended moduleFormat: Delivered online or in-personNo prior legal or HR experience required
This essential training course provides a comprehensive overview of recruitment processes in the UK, with a strong focus on legal obligations, fair procedures, and inclusive hiring practices. Aimed at business owners, people managers, and HR personnel, the course equips participants with the knowledge and tools to manage recruitment activities that are not only effective and compliant, but also inclusive and aligned with organisational values.
The legal framework governing recruitment, including the Equality Act 2010, Immigration Act, and GDPR
Avoiding unlawful discrimination and bias in job adverts, shortlisting, and interviews
Creating inclusive, legally compliant job descriptions and person specifications
Structuring fair and objective selection and interview processes
Conducting right to work checks and avoiding illegal working risks
Data protection responsibilities when handling candidate information
Making lawful job offers and issuing contracts in line with UK employment law
Keeping appropriate recruitment records to manage risk and ensure transparency
Optional module: inclusive hiring and unconscious biasThis add-on module explores how unconscious bias can affect recruitment decisions and provides strategies for creating a fairer, more inclusive hiring process. Topics include:
Understanding different forms of bias in recruitment
Practical tools for reducing bias in shortlisting and interviews
Building diverse candidate pipelines and inclusive job adverts
Embedding equality, diversity, and inclusion (EDI) into recruitment policies
Business owners involved in hiring
People managers and team leads making recruitment decisions
HR professionals overseeing or supporting the recruitment process
Duration: Half-day or full-day optionsFormat: In-person or virtual deliveryNo prior legal or occupational health experience required
This essential training course provides practical guidance on managing sickness absence, supporting employees with disabilities, and responding to work-related stress in compliance with UK employment law. Designed for business owners, people managers, and HR personnel, the course equips participants with the knowledge and tools to handle these sensitive and complex issues fairly, lawfully, and with empathy.
Understand the legal framework, including the Equality Act 2010, Health and Safety at Work Act, and fit note guidance
Manage short- and long-term sickness absence with consistency and fairness
Recognise when sickness or stress may be related to a disability and understand the duty to make reasonable adjustments
Conduct effective return-to-work meetings and use occupational health support
Handle difficult conversations around capability and attendance
Identify signs of work-related stress and promote a supportive work environment
Minimise legal risks such as disability discrimination, constructive dismissal, and unfair dismissal
Maintain appropriate documentation and follow internal policies and procedures
Using case studies, practical tools, and interactive discussion, this course helps attendees build confidence in balancing employee wellbeing with operational needs, while staying compliant with the law.
Business owners managing teams or individual staff
Managers and supervisors responsible for attendance and wellbeing
HR professionals supporting or leading absence and capability processes
Duration: Half-day or full-day optionsFormat: In-person or virtualNo legal background required - ideal for all levels of leadership
This timely and practical training course focuses on managing workplace banter, preventing inappropriate behaviour, and understanding legal responsibilities under UK law—including the Harassment Act 2024 and the Equality Act 2010. Aimed at business owners, people managers, and HR personnel, the course helps participants create a respectful workplace culture while confidently addressing behaviour that crosses the line.
Understand the difference between acceptable banter and inappropriate or unlawful behaviour
Recognise the impact of inappropriate language, jokes, or conduct on individuals and workplace culture
Apply the provisions of the Harassment Act 2024, including updated definitions, reporting obligations, and employer duties
Understand the legal protections under the Equality Act 2010 relating to harassment, bullying, and victimisation
Respond to complaints or concerns raised informally or formally
Intervene early and effectively in problematic situations
Promote an inclusive, respectful environment where standards are clear and upheld
Manage risk through policies, training, and consistent leadership behaviours
The course includes real-world scenarios, case law updates, and practical guidance for preventing reputational and legal risk while supporting employee wellbeing and team cohesion.
Business owners responsible for setting workplace culture
Managers and team leaders navigating team dynamics
HR professionals overseeing conduct, investigations, or compliance
Duration: Half-day or full-day formats availableFormat: Delivered in-person or onlineNo prior coaching experience required
This interactive training course is designed to help business owners, people managers, and HR professionals foster a coaching culture that drives employee development, engagement, and organisational performance. Focusing on practical strategies relevant to the UK workplace, the course equips participants with the mindset, skills, and tools to embed coaching as a core leadership approach.
The benefits of a coaching culture for motivation, retention, and business success
Key coaching skills: active listening, powerful questioning, and constructive feedback
How to integrate coaching into day-to-day management and team interactions
Supporting continuous learning, resilience, and adaptability through coaching
Aligning coaching practices with UK employment laws and organisational values
Overcoming common barriers to embedding a coaching culture
Measuring impact and sustaining momentum
Through engaging exercises, real-world examples, and peer discussion, attendees will leave ready to champion coaching within their teams, enhancing collaboration and unlocking potential at all levels.
Business owners aiming to build a high-performance culture
Managers and team leaders seeking practical leadership tools
HR professionals tasked with leadership development and talent management
Duration: Full-day or modular half-day sessionsFormat: Available online or in-personNo prior experience in change management required
This practical training course equips business owners, people managers, and HR professionals with the knowledge and skills needed to successfully design and implement cultural change initiatives within UK organisations. Participants will explore how to lead culture change that aligns with business objectives, fosters employee engagement, and builds inclusive, agile workplaces.
Key topics include:
Understanding organisational culture and its impact on performance
Diagnosing current culture and identifying areas for change
Setting clear goals and communicating the vision for change effectively
Engaging stakeholders at all levels to build commitment and reduce resistance
Practical strategies for embedding new values, behaviours, and practices
Managing the people side of change with empathy and transparency
Measuring success and sustaining cultural momentum over time
Aligning cultural initiatives with legal, diversity, and inclusion requirements in the UK
Through case studies, group activities, and real-world examples, attendees will develop a robust action plan to drive meaningful and lasting cultural transformation in their organisations.
Business owners leading or sponsoring culture change
Managers and team leaders influencing team dynamics
HR professionals responsible for organisational development and change management
Duration: Full-day or modular half-day sessionsFormat: In-person or online deliveryNo prior legal expertise required
This vital training course provides practical guidance on managing redundancies and organisational restructures in compliance with UK employment law and best practice. Designed for business owners, managers, and HR personnel, the course equips participants with the skills to handle these complex and sensitive processes fairly, transparently, and legally—minimising risk while maintaining employee dignity and engagement.
Key learning outcomes include:
Understanding the legal framework surrounding redundancy, including consultation requirements, selection criteria, and redundancy pay
Differentiating between redundancy, dismissal for other reasons, and alternatives to redundancy
Planning and communicating restructures effectively to reduce uncertainty and resistance
Managing fair and objective selection processes to avoid discrimination claims
Conducting meaningful consultation with affected employees and employee representatives
Handling appeals, redeployment, and redundancy payments
Managing the emotional impact on employees and supporting organisational morale
Maintaining compliance with documentation and procedural fairness to mitigate tribunal risk
Through real-life case studies, practical tools, and interactive exercises, participants will gain the confidence to lead redundancy and restructure processes that are compliant, ethical, and business-focused.
Business owners facing workforce changes
Line managers involved in managing affected teams
HR professionals responsible for redundancy and restructure procedures
Duration: Half-day or full-day optionsFormat: In-person or on-lineNo prior legal expertise required
This focused training course provides essential knowledge and practical guidance on the Transfer of Undertakings (Protection of Employment) Regulations 2006 (TUPE) and its implications for UK businesses. Designed for business owners, people managers, and HR professionals, the course helps participants understand their legal obligations and best practices when employees transfer between organisations due to business sales, outsourcing, or restructuring.
Understand the scope and purpose of TUPE regulations
Identify when TUPE applies and the types of transfers covered
Manage the employee information and consultation requirements
Understand the rights and protections of transferring employees
Navigate changes to terms and conditions post-transfer lawfully
Handle redundancy and dismissal considerations in TUPE contexts
Coordinate effectively with outgoing and incoming employers
Minimise risk of disputes and employment tribunal claims
Using practical examples, case law updates, and interactive discussions, attendees will gain the confidence to manage TUPE transfers compliantly and smoothly, protecting both business interests and employee rights.
Business owners involved in mergers, acquisitions, or outsourcing
Managers overseeing teams affected by transfers
HR professionals supporting TUPE processes
Duration: 1.5 hour session or a half-day sessionFormat: Online or in-personNo prior legal or tax knowledge required
This essential training course provides business owners and HR professionals with a clear understanding of employment status distinctions and IR35 legislation, helping organisations navigate the complexities of contractor engagement in the UK. Participants will gain practical knowledge to ensure compliance, manage risk, and make informed decisions when working with contractors, freelancers, and agency workers.
Understanding the different categories of employment status: employee, worker, and self-employed
Overview of the IR35 off-payroll working rules and their implications
Determining employment status correctly using HMRC’s Check Employment Status for Tax (CEST) tool and case law principles
Legal and financial risks of getting employment status or IR35 wrong
Best practice in drafting contracts and managing contractor relationships
Employer responsibilities under IR35 for public and private sector engagements
Impact of employment status on tax, National Insurance, benefits, and workers’ rights
Through case studies, practical guidance, and interactive Q&A, this course empowers attendees to implement robust processes that align with UK tax and employment law, avoiding costly penalties and improving workforce management.
Business owners engaging contractors or managing mixed workforces
HR professionals responsible for contracts, compliance, and workforce planning
Duration: 1.5 hour session or half-day sessionFormat: Delivered online or in-personNo prior data protection experience required
This practical training course equips business owners, data controllers and HR personnel with the knowledge and skills to effectively manage Data Subject Access Requests (DSARs) in line with the UK’s General Data Protection Regulation (GDPR). The course provides clear guidance on legal obligations, best practices, and risk management to ensure organisations respond to DSARs accurately, promptly, and securely.
Understand what constitutes a DSAR and the rights of data subjects under GDPR
Recognise the legal timelines and requirements for responding to DSARs
Establish internal processes for receiving, verifying, and fulfilling requests
Identify what personal data must be disclosed and what exemptions may apply
Handle complex or sensitive requests, including third-party data and employee records
Maintain compliance while safeguarding organisational data and confidentiality
Document responses and manage ongoing obligations to demonstrate accountability
Mitigate risks of fines, reputational damage, and legal challenges related to DSAR mishandling
Through practical examples, case studies, and interactive exercises, participants will build confidence in implementing compliant, efficient DSAR processes that protect individual rights and organisational interests.
Business owners responsible for overall compliance and data governance
Data controllers or those individuals responsible for data management within an organisation
HR personnel handling employee data and DSARs
Duration: Full-day sessionFormat: In-person or virtual deliveryNo prior tribunal experience required
This practical and immersive training course is designed to equip business owners, people managers, and HR personnel with a thorough understanding of Employment Tribunal procedures in the UK. Participants will learn how tribunals operate, key legal considerations, and effective strategies to prepare for and manage tribunal claims. The course culminates in a realistic mock tribunal exercise to build confidence and practical skills.
Overview of the Employment Tribunal system and how claims progress
Common types of tribunal claims, including unfair dismissal, discrimination, and wage disputes
Understanding claimant and respondent rights and responsibilities
Preparation for tribunal hearings: documentation, evidence, and witness statements
Effective case management and presentation techniques
Strategies for dispute resolution and settlement options
Running a mock tribunal to simulate real-world scenarios and decision-making
Lessons learned and best practice tips to minimise tribunal risks
Through interactive discussions, role plays, and the mock tribunal experience, participants will gain hands-on insight into tribunal proceedings, improving their ability to handle potential claims professionally and confidently.
Business owners managing or overseeing employee relations
People managers involved in disciplinary, grievance, or dismissal processes
HR professionals supporting tribunal case preparation and employee relations
Duration: 1.5 hour session or half-day sessionFormat: Online or in-personNo prior medical knowledge required
This essential training course provides business owners, people managers, and HR personnel with a clear understanding of occupational health referrals and their role in supporting employee wellbeing and organisational performance. The course guides participants through when and how to make effective referrals, interpret occupational health advice, and implement appropriate workplace adjustments.
Participants will learn to:
Understand the purpose and benefits of occupational health referrals
Recognise when an occupational health referral is appropriate
Navigate the referral process and collaborate with occupational health professionals
Interpret occupational health reports and recommendations
Use occupational health advice to manage sickness absence, disabilities, and return-to-work plans
Ensure compliance with legal duties, including the Equality Act 2010 and health and safety regulations
Balance employee confidentiality with organisational needs
Promote a proactive approach to workplace health and wellbeing
Through case studies and practical guidance, attendees will develop the confidence to use occupational health services effectively, improving employee support and reducing absence-related risks.
Business owners
People managers
HR professionals
Duration: 1.5 hour session or half-day sessionFormat: Online or face-to-faceNo prior legal expertise required
This focused training course provides business owners, people managers, and HR professionals with a thorough understanding of restrictive covenants in the UK employment context. The course explains how these clauses can protect legitimate business interests while ensuring compliance with legal standards, helping organisations draft, enforce, and manage restrictive covenants effectively.
Participants will learn:
The types of restrictive covenants: non-compete, non-solicitation, non-dealing, and confidentiality clauses
Legal principles governing enforceability of restrictive covenants under UK law
How to draft clear, reasonable, and enforceable restrictive covenant clauses
Balancing business protection with employee rights and career mobility
Handling breaches of restrictive covenants and potential legal remedies
Best practices for incorporating covenants into contracts and post-termination agreements
Common pitfalls and recent case law updates impacting restrictive covenants
Through real-world examples and interactive discussions, attendees will gain the confidence to use restrictive covenants strategically to safeguard business interests without risking legal challenges.
Business owners looking to protect intellectual property and client relationships
People managers involved in employee contracts and terminations
HR professionals managing contracts and compliance
